Collection of personal data

For Confectie Onderdelen Handel bv, hereinafter referred to as COH bv, privacy is extremely important and we attach great importance to the protection of your personal data during its collection. Your data is collected in a secure manner and used in accordance with European Privacy legislation.

Your personal data will be used for the following:
for the proper functioning of our webshop: your personal data ensure that your products can be ordered and received.
archiving: we keep completed orders digitally so that you can request an invoice and invoke the right to exchange or warranty.
Necessary communication: if necessary we will contact you regarding your account and orders.
The following data is collected:
When you purchase or pay for something via COH bv, we need some information to process your order correctly.

We collect your first name, last name, email address, telephone number and address. We use this data to deliver the ordered products at home or on location and are only managed and consulted by the business manager, website manager and possibly employees.

To create an account you need to create a password. This password is always stored and processed encrypted. Under no circumstances can your password be viewed by a third party. Only the customer can consult the password. If you have forgotten your password, it is only possible to request and set a new password.

Payments are made through a secure connection and reliable official payment providers. Payment details are used to complete payments, detect fraud or irregularities, but are never stored.

If you would like an invoice, we can request your company name and VAT number additionally. We only keep the essential mandatory data in our administration.

If you contact us by e-mail or telephone, we can keep your first name, last name, e-mail address or telephone number so that we can help you further.

Some data, such as your IP address, is in some cases automatically collected when using our website. Any further technical data is also kept by means of cookies. Read all about the use of Cookies on the following page Cookie Policy.

Consult or update rights, questions and data
If you have shared your personal data with COH bv, you will always have access to this information afterwards. You can always consult and adjust this information via your account. If you want to delete your account, you can always request this via

Provision of data to third parties
COH bv works together with other companies to be able to offer specific services such as shipping, warranty and popular payment methods. In some cases, we need to share your information with these companies. For example, it is necessary to pass on your name and address to the postal company so that your order can be delivered.

We will not share your personal data with third parties if this is not necessary for the correct handling of your order. If we have to pass on your personal data, we will ensure that this is always done correctly and securely and that only the necessary data is shared with third parties. We work with companies who also value your privacy and they also have a strict privacy policy.

Security and liability
COH bv uses secure connections and is hosted by a reliable company. We are therefore in no way liable for IT crime. We assure you that we take measures to minimize damage and theft in the event of a break-in on our systems. We will also report and monitor every burglary and data breach in accordance with the applicable legislation.


We make every effort to act correctly in accordance with the law and to satisfy our customers.

We believe it is important to handle and process your data correctly. If you still have a complaint or have any comments or questions, please email us at

If, after contacting us, you are still dissatisfied with our working method or way of working, you as a customer have the right to file a complaint with the Commission for the Protection of Privacy.

This privacy policy can be changed at any time. We always try to take into account current legislation and obligations regarding e-commerce. We recommend that you regularly consult the privacy policy. The privacy policy is always free to consult and was approved when creating your account or placing an order.

Last updated: October 13, 2020

COH bv – Confectie Onderdelen Handel bv.

Het Prieel 7

2640 Mortsel
VAT: BE0451.583.401